NEOS
  • Albany, GA, USA
  • 50,000-75,000
  • Salary
  • Full Time

Technical Project Manager

NEOS Technologies is seeking an entry- to mid-level client-facing Technical Project Manager with IT project execution experience, including leading and managing multiple client initiatives. The successful candidate will have experience in technical implementations, including focus around network, server, VOIP, and infrastructure, web design, and client-required security initiatives. Technical Project Manager candidates should be able to lead and grow client business through stellar service, deliver projects on time, within scope and under budget.

Essential Duties and Responsibilities: 

Planning

  • Develops an understanding of the client's business, their needs, expectations and business and/or functional requirements.
  • Collaborates with the project team to identify the approach, deliverables, timeline and tools to deliver the project within established constraints.
  • Works with client team or discipline leads to estimate costs and timing for tasks such as project strategy, functional design, visual design, development using established estimating processes and tools.

Project Execution

  • Manages all project tasks within the project team and ensures that tasks are completed by facilitating project-related team meetings (i.e. kick-offs, internal/external status meetings, etc.) communicating action steps to team, and delivery of weekly status reports.
  • Develops, maintains and disseminates all project documentation (SOWs, Addendums/Change Orders, MSAs, etc), requirements (business/functional), status reports, project timeline, and budgets.
  • Communicates with vendor/third parties as needed during the course of projects

Monitoring, Scheduling, Financials & Risk Management

  • Manages and controls project scope and ensures projects are completed according to timeline and within budget.
  • Responsible for maintaining awareness of all project issues and risks and working with appropriate teams and management to develop remediation.

Resource Management

  • Works with technology resource management to ensure that projects are appropriately staffed.
  • Work directly with the Management lead to forecast resource needs for current clients and upcoming new business.
  • Manages all projects in Company Project Management System (ConnectWise) and Ticketing Systems (ConnectWise).

Deliverable Quality

  • Collaborates on the content and presentation of key client deliverables as required to ensure relevancy, strategy, quality, and timeliness.

Client Communication

  • The Technical Project Manager will often act as the lead client point-of-contact for both day-to-day projects related issues as well as management of the overall client relationship.
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships where appropriate and works with Account Managers to identify growth opportunities.

Compensation: 

NEOS offers competitive salary based on experience and skills of employees. Additionally, NEOS provides a comprehensive benefits package that includes medical, dental, vision, 401k, and generous holiday and paid-time-off benefits. 

 

ADA Specifications: 

NEOS is a fast-paced, high-energy organization with a very ambitious agenda and a highly motivated team. This job will experience high work demands under tight timelines requiring a flexible adaptable approach to daily challenges.  Position may require some bending and lifting. 

 

 Required Skills and Education 

  • 1-3 years of experience managing IT technology projects, preferably in consulting or professional services.
  • Bachelor's degree preferred, specifically looking for a focus in Management Information Systems, Management, Information Technology, Computer Science, or similar.
  • Experience managing/working with networks, infrastructure, servers, and business integration projects required.
  • PMP or CAPM certification is a plus.
  • Technical Certifications a plus (CompTIA+, Cisco, MS, etc.)
  • Competent understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed project plans and specifications, perform resource allocations and run team meetings.
  • Experience working with teams in a client-facing role.
  • Strong attention to detail with the ability to multitask across multiple projects.
  • Positive, team-player attitude who looks for ways to improve efficiency across processes, and acts upon them.

About NEOS 

NEOS Technologies, Inc. is an Information Technology (IT) tech support and consulting company focused on helping our clients plan, support, and protect information technology and data to achieve extraordinary success.  Our clients range in size from 25 users to 4000 users in local government, law enforcement, healthcare, and small to medium businesses. NEOS was founded by Robert Collins in 2003 in Americus, GA with a primary focus on healthcare.    

NEOS
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